Refund & Cancellation Policy
Last updated: October 14, 2026
We want BriskClip Pro to be an easy, low-risk purchase. This policy applies to Pro subscriptions bought on briskclip.com through our payment processor, Stripe.
1. Cancel anytime
- Cancel at any time from the billing portal (linked from your account page), or email ma1466155432@gmail.com and we will cancel for you.
- Cancellation stops future renewals. You keep Pro access until the end of the period you already paid for, then your account returns to the Free plan. Your projects are not deleted.
- Please cancel before your renewal date to avoid the next charge. We email a reminder before every annual renewal.
2. 7-day money-back guarantee (first payment)
If BriskClip Pro isn't right for you, request a refund within 7 days of your first Pro payment (monthly or annual) and we will refund it in full. No questions asked. This applies once per customer.
3. Annual plans
- New annual plan: covered by the 7-day guarantee above.
- Annual renewal: if you forgot to cancel, request a refund within 7 days of the renewal charge and we will refund it in full, provided you haven't used Pro features since the renewal.
- After these windows, annual fees are not refunded for unused months, but your access continues until the end of the paid year.
4. Monthly renewals
Monthly renewal payments are not refundable once the new month has started. Cancel anytime to stop the next one.
5. EU / UK customers: 14-day right of withdrawal
If you are a consumer in the EU, EEA or UK, you have a legal right to withdraw from a new subscription within 14 days of purchase. At checkout you ask us to start the service immediately. If you withdraw within 14 days we will refund your payment. Where you have already used Pro features, we may deduct an amount proportionate to the time used, as the law allows. To withdraw, email us a clear statement (for example: “I withdraw from my BriskClip Pro subscription”).
6. Duplicate charges, billing errors and outages
Duplicate charges, charges after a confirmed cancellation, and other billing errors are always refunded in full. If a serious problem on our side stopped you from using Pro for a long time, contact us and we will extend your plan or give a partial refund.
7. How to request a refund
Email ma1466155432@gmail.com from the email address on your account (or the one used at checkout), with the date of the charge or your Stripe receipt. We reply within 2 business days. Approved refunds go back to the original payment method via Stripe. Banks usually take 5–10 business days to post them. When a refund is issued, Pro access for that period ends.
8. Chargebacks
Please contact us before opening a dispute with your bank. We can usually resolve billing issues faster. If a chargeback is filed, Pro access may be paused while the dispute is open.
9. Your statutory rights
Nothing in this policy limits rights you have under the consumer protection laws of your country.